SHOP CAPABILITIES
Our shop uses a manual screen printing press capable of printing up to six spot colors per design. The maximum standard printable area is approximately 13 inches wide by 17 inches tall depending on garment type and artwork proportions. Sleeve prints, oversized prints, and other specialty placements may have smaller printable areas and are evaluated individually.
ARTWORK APPROVAL
Production begins only after written or electronic approval of the digital proof.
Approval confirms spelling, layout, placement, sizing, and colors are correct.
Once approved, Dark Holler Screen Printing Co. is not responsible for
errors in the approved proof.
DESIGN CHANGES AFTER APPROVAL
If changes are requested after approval, additional setup time or new screens may be required. Additional costs may apply, and once production begins, changes may no longer be possible.
ARTWORK FILES
Vector artwork (.AI, .EPS, or .PDF) is preferred.
Raster artwork should be at least 300 DPI at final size.
Low resolution or improperly prepared files may require cleanup charges.
DIGITAL PROOFS
Digital proofs are provided for layout reference. Colors and scale may appear different on screens than on finished garments.
COLOR MATCHING
Pantone references are used as a guide when provided.
Exact matches cannot always be guaranteed due to fabric color, ink behavior, and curing conditions.
REGISTRATION AND PLACEMENT
Slight variation between colors and placement may occur due to the manual printing process. Typical registration tolerance is around 1/32 to 1/16 inch and placement tolerance around 1/2 inch.
PRODUCTION VARIANCE
A small amount of spoilage can occur during printing. Final counts may vary slightly, typically within 2 to 3 percent of the ordered quantity.
GARMENT MANUFACTURING VARIANCE
Garments may vary slightly in sizing, stitching, seam alignment, texture, or dye lot consistency.
CUSTOMER SUPPLIED GARMENTS
When printing on garments provided by the customer, the shop cannot guarantee against damage during production.
It is recommended to provide 2 to 3 additional garments per design to account for potential spoilage.
DYE MIGRATION
Some polyester or poly blend garments can release dye during the curing process.
This may cause discoloration or color shifting, especially with light inks.
While preventative measures are used, results cannot be guaranteed.
SPECIALTY PRINTING
Certain printing techniques, including specialty inks, may require additional setup time, modified artwork, or longer curing processes.
TURNAROUND TIME
Standard turnaround is typically 7 to 14 business days after artwork approval
and once garments are in hand.
RUSH ORDERS
Rush production may be available depending on schedule and may
include additional fees.
ORDER MINIMUMS
A minimum order of approximately 25 pieces per design is generally required.
PAYMENT
A 50 percent nonrefundable deposit is required to begin production unless otherwise agreed.
ARTWORK OWNERSHIP
Customers retain ownership of their artwork. Screens and production files
remain the property of
Dark Holler Screen Printing Co.
COPYRIGHT RESPONSIBILITY
The customer confirms they have the legal right to reproduce submitted artwork
and accepts responsibility for any related copyright or trademark issues.
Dark Holler Screen Printing Co. is not liable for infringement.
SHIPPING
Shipping estimates are guidelines only and not guaranteed delivery dates.
RETURNS
Custom printed goods are final sale except in cases of clear manufacturing defects.
CLAIMS
Claims for defects or shortages must be reported within 72 hours of delivery or pickup with photos and order details.
STORAGE
Completed orders should be picked up or shipped within 30 days.
Orders not claimed within 90 days may be considered abandoned.
RIGHT TO REFUSE SERVICE
Dark Holler Screen Printing Co. reserves the right to refuse any order.
